Privacy policy

Privacy Policy for SmartLinkPlus

Effective Date: [02/09/2026]

SmartLinkPlus (“we”, “our”, or “us”) operates the SmartLinkPlus mobile application and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

By using SmartLinkPlus, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you create an account or use our services, we may collect:

  • Full name

  • Phone number

  • Email address

  • Delivery or business address

  • Profile details

b. Business Information (Vendor App)

For vendors and sellers:

  • Store name

  • Business contact details

  • Product information

  • Order and sales data

c. Delivery Partner Information

For delivery partners:

  • Name and phone number

  • Location during delivery

  • Order handling details

d. Device & Usage Information

We may collect:

  • Device model

  • Operating system

  • App version

  • Usage data and app interactions


2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Process orders, rentals, and deliveries

  • Connect customers, vendors, and delivery partners

  • Provide customer support

  • Send order updates and service notifications

  • Improve app performance and features

  • Ensure security and prevent fraud


3. Location Information

For delivery services, we may collect real-time location data to:

  • Assign deliveries

  • Track delivery progress

  • Improve route efficiency

Location data is used only while the service is active.


4. Data Sharing

We do not sell your personal data.

We may share information only with:

  • Vendors and delivery partners (to fulfill orders)

  • Payment service providers (for secure transactions)

  • Service providers helping operate the platform

  • Legal authorities when required by law


5. Data Security

We use appropriate technical and organizational security measures to protect your data against unauthorized access, misuse, or disclosure.


6. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.


7. Your Rights

You have the right to:

  • Access your data

  • Request correction of incorrect data

  • Request deletion of your account and data

  • Withdraw consent where applicable

To exercise these rights, contact us at the email below.


8. Children’s Privacy

SmartLinkPlus does not knowingly collect personal data from children under 13 years of age.


9. Third-Party Services

The app may use third-party services (such as payment gateways) that have their own privacy policies. We are not responsible for their practices.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.


11. Contact Us

If you have questions about this Privacy Policy, contact us:

SmartLinkPlus
Email: admin@smartlinkplus.in
Phone: +91 9025922579
Address: Thiruninravur, 602024, India